Responsible Gaming Commitment
99f99 believes entertainment should always be safe and controlled — our tools and guidelines are here to help you maintain healthy gaming habits.
Our Pledge
At 99f99, gaming means more than just excitement — it is a responsible experience. We respect every player and want you to always play with enjoyment, but within your limits. Online betting and casino games are a form of entertainment — they should never be seen as a source of income or a solution to financial problems.
We know that for some people, gambling can become a problem. That is why 99f99 gives you a set of practical tools — from setting deposit limits to taking a temporary break or full self-exclusion. Our goal is to ensure your safety and well-being.
Core Principles
Age Limit: 21+
To open an account and play at 99f99, you must be at least 21 years old. Participation by minors is strictly prohibited. We collect the necessary information at registration to verify age.
Bet Within Your Means
Never bet with borrowed money or funds needed for daily expenses. Only play with money you can afford to lose, and do not chase losses by placing larger bets to try to recover them.
Time Management
Stay aware of the time you spend gaming. Take breaks during long sessions, spend time with family and friends, and stay engaged in other hobbies and activities.
Entertainment Mindset
Never think of gaming as a way to grow wealth. Every bet is a cost for entertainment — just like buying a cinema ticket. Playing with this mindset keeps gaming enjoyable.
Account Security
Do not share your login details with anyone and do not place bets on behalf of others. Keep control of your own account. Make sure underage family members cannot access your account.
Seeking Support
If gaming starts to feel like a problem, do not hesitate to seek help. Reach out to our team via 99f99's 24/7 live chat or at [email protected] — we are ready to assist in both Bengali and English.
Signs of Problem Gambling
People often do not realise gaming is becoming harmful to them. If any of the following signs appear, take note and seek help:
99f99's Protection Tools
We offer several features to help you stay in control of your gaming. Contact our support team to use any of these tools.
| Tool | Details | How to Activate |
|---|---|---|
| Deposit Limit | Set a maximum daily, weekly, or monthly deposit amount. Once set, the limit takes effect immediately. | Request via live chat or [email protected] |
| Time-Out | Temporarily close your account for a set period. You can take a break from 1 day up to 30 days. | Contact the support team |
| Self-Exclusion | If you feel gaming is harming you, close your account permanently or for an extended period through long-term self-exclusion. | Write to [email protected] |
| Loss Limit | Set in advance the maximum amount you can lose within a given period. Betting will automatically stop once the limit is reached. | Request via live chat |
| Reality Check | Receive reminders at regular intervals showing how long you have been playing, so you can stay aware of the time. | Talk to the support team |
Steps to Get Support
If you have any concerns about your gaming, follow the steps below:
- 1 Assess yourself honestly — consider whether any of the signs mentioned above apply to you.
- 2 Contact 99f99's live chat (available 24 hours, 7 days a week). Our team can speak in Bengali.
- 3 Or email [email protected]. Let us know if you want self-exclusion or a time-out.
- 4 Set a deposit limit or loss limit — this will help keep your budget safe.
- 5 If needed, talk to a family member or a trusted friend. Do not try to face a gaming problem alone — let the people around you help.
- 6 Seek professional mental health support if needed. 99f99 always wants the best for you.
Budget Management & Payments
The minimum deposit at 99f99 is just ৳200, giving you the option to start small. The minimum withdrawal is ৳800. Our payment methods are: bKash, Nagad, Rocket, Upay and Bank Transfer.
As part of responsible gaming, we recommend setting a fixed monthly budget for gaming and stopping once that budget is spent. Withdrawals typically take 30 minutes to 3 hours — fast withdrawals help you stay in control of your money.
For Parents
If there are children or teenagers in your household, make sure they cannot access your 99f99 account. Take the following steps:
- ✓ Use a strong password and do not share it with anyone.
- ✓ Turn off auto-login on shared devices.
- ✓ Use parental control software on your phone or computer.
- ✓ Have an open conversation with children about gambling advertisements and gaming sites.
21+ Age Limit Strictly Enforced
Only adults (aged 21 and above) may register and participate at 99f99. We verify age at registration and reserve the right to carry out additional verification in cases of doubt.
Participation by minors is strictly prohibited on our platform. If this rule is violated, we reserve the right to suspend the account and forfeit any winnings. By playing with us, you confirm that you are a legal adult in Bangladesh.
Responsible Gaming FAQ
Play with enjoyment, play with responsibility
Enjoy 99f99's games — slots, cricket betting, or live casino, all in a safe environment. If you have any questions, our support team is always ready.